Report
2024 Gartner Peer Insights "Voice of the Customer": Managed Detection and Response
Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. The “Voice of the Customer”: Managed Detection and Response is a document that applies a “Voice of the Customer” methodology to aggregate Gartner Peer Insights’ reviews in the MDR market to provide an overall perspective for IT decision makers.
Only MDR vendors with 20 or more eligible published reviews (and 15 or more ratings for “Capabilities” and “Support/Delivery”) during the specified 18-month submission period are included in the report. Additionally, reviews from vendor partners or end users of companies with less than $50M in revenue are excluded.
eSentire was acknowledged as a Strong Performer in the 2024 Gartner Peer Insights ‘Voice of the Customer’: Managed Detection and Response Report.
eSentire received a Willingness to Recommend score of 95% from customers based on 21 reviews as of September 2024. The report also outlines:
- 4.8 out of 5 results for eSentire MDR Service Capabilities
- 4.6 out of 5 results for eSentire’s Sales Experience
- 4.6 out of 5 results for eSentire’s Transition Experience
- 4.7 out of 5 results for eSentire MDR Execution Experience
1. Gartner®, Voice of the Customer for Managed Detection and Response, November 28, 2024, By Peer Contributors.
2. Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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Gartner Peer Insights is a free peer review and ratings platform designed for enterprise software and services decision makers. The “Voice of the Customer”: Managed Detection and Response is a document that applies a “Voice of the Customer” methodology to aggregate Gartner Peer Insights’ reviews in the MDR market to provide an overall perspective for IT decision makers.
Only MDR vendors with 20 or more eligible published reviews (and 15 or more ratings for “Capabilities” and “Support/Delivery”) during the specified 18-month submission period are included in the report. Additionally, reviews from vendor partners or end users of companies with less than $50M in revenue are excluded.
eSentire was acknowledged as a Strong Performer in the 2024 Gartner Peer Insights ‘Voice of the Customer’: Managed Detection and Response Report.
eSentire received a Willingness to Recommend score of 95% from customers based on 21 reviews as of September 2024. The report also outlines:
- 4.8 out of 5 results for eSentire MDR Service Capabilities
- 4.6 out of 5 results for eSentire’s Sales Experience
- 4.6 out of 5 results for eSentire’s Transition Experience
- 4.7 out of 5 results for eSentire MDR Execution Experience
1. Gartner®, Voice of the Customer for Managed Detection and Response, November 28, 2024, By Peer Contributors.
2. Gartner® and Peer Insights™ are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
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